Zendesk Chat is a live chat software that enables businesses to connect with their customers in real-time through their website or mobile app. Use it to improve customer support interactions, enhance communication, and boost customer satisfaction.
This MCP server bundle is compatible with any MCP client including Claude Desktop, Cursor, and other Model Context Protocol implementations.
Retrieve a list of all departments in your Zendesk Chat. Utilize this for managing departmental settings and structuring support teams effectively. Re...
Fetch a list of all chat shortcuts available in your Zendesk Chat. Useful for streamlining common responses and enhancing agent efficiency. Returns de...
Retrieve the current chat routing settings for your account. Use this for configuring and optimizing how chats are assigned to agents. Returns detaile...
Fetch a timeline of agent activities on Zendesk Chat. Helpful for tracking agent performance and understanding customer interaction history. Returns a...
Retrieve a list of skills available in your Zendesk chat system. Use this when you need to assign specific skills to chat agents for enhanced customer...
List all agents associated with your Zendesk Chat. Use this tool to understand your support team composition and manage agent resources effectively. R...
Access a list of chat triggers set up in your Zendesk account to automate responses based on chat conditions. Ideal for managing automated actions in ...
Retrieve a list of all accounts in your Zendesk Chat. Use this to manage and overview all connected accounts, allowing for efficient administration an...
List all user roles configured in your Zendesk Chat account. Employ this tool to understand and manage user permissions and access levels effectively....
Retrieve a collection of all visitor bans on your Zendesk Chat. Ideal for reviewing and managing user restrictions to ensure a safe interaction enviro...
Get an incremental list of chat interactions. Useful for analyzing chat history, enhancing service delivery through insights. Returns chat details; us...
Access a list of all defined goals in your Zendesk Chat, helping you to track and manage KPIs. Returns detailed information for each goal, facilitatin...
Connect this Zendesk Chat Tools MCP server to any MCP client in minutes
Compatible with Claude Desktop, Cursor, and all Model Context Protocol clients
Model Context Protocol lets AI tools call external capabilities securely through a single URL. This bundle groups tools behind an MCP endpoint that many clients can use.
Skip the manual setup! Use the .mcpb file format for one-click installation. Check the Claude Desktop tab for setup instructions.
Select ChatGPT, Cursor, Claude Code, or another tab for copy-paste config.