Help Scout

Help Scout is a customer service platform that provides businesses with tools for managing customer support through email and live chat. Use it to streamline customer interactions and improve response times.

This Help Scout MCP server is compatible with any MCP client including Claude Desktop, Cursor, and other Model Context Protocol implementations.

Customer Relations
OAUTH2

Tools From This Provider (11)

Help Scout List Conversation Threads

Access all threads within a specific conversation by using the conversation's ID. This tool is helpful for reviewing past interactions between your team and a customer. It returns a detailed list of...

Help Scout List Conversations

Retrieve and manage a list of all customer conversations in your Help Scout account. Use this tool to oversee ongoing chats and emails sorted by status or other criteria. It returns conversation...

Help Scout List Customers

Get a comprehensive list of all customers stored in your Help Scout account. Use this to access detailed profiles for communication or marketing purposes. It returns customer data, with options for...

Help Scout List Inbox Custom Fields

Retrieve a list of custom fields configured for a specific inbox. This is useful for personalizing customer service interactions. It returns a list of all custom fields in the specified inbox,...

Help Scout List Inbox Folders

Access all custom folders within a specified mailbox. Use this tool to organize emails and enhance your workflow. It requires the 'inbox_id' parameter and returns folder details for the specified...

Help Scout List Inboxes

List all mailboxes set up in your Help Scout account to better organize incoming customer support emails. Use this tool to manage mailbox settings and streamline support workflows. It returns...

Help Scout List Tags

Quickly access all tags used within your Help Scout account for categorizing and searching through conversations. Use this tool to ensure consistent tagging across interactions. It returns all tags...

Help Scout Fetch Team Members

Retrieve a list of team members associated with a specific team ID. Use this when you need to view or manage details of customer support personnel assigned to a particular team. Returns member data...

Help Scout List Teams

List all teams configured in your Help Scout account, facilitating management of team collaboration and assignments. Utilize this tool when organizing your support staff. It returns detailed team...

Help Scout List Users

List all users within your Help Scout account to manage team assignments and permissions. Use this when needing to review or modify user access. It returns information on each user without requiring...

Help Scout List Workflows

Retrieve all automated workflows set up to streamline customer support operations. Use this tool to review or modify existing workflows. It returns a list of all workflows with no required parameters.

Provider Information

CategoryCustomer Relations
Auth TypeOAUTH2
AddedOctober 29, 2025
UpdatedNovember 3, 2025
Used By Tools
11

Quick Links

Need Help?

Having trouble configuring Help Scout? Check the available resources below.

Help Scout MCP Server - MCP Bundles β€’ MCP Providers