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Zoho Desk

Zoho Desk is a customer service software that helps businesses manage customer support requests across multiple channels, streamline operations, and improve customer interactions. Use it to organize tickets, automate responses, and enhance service efficiency.

This Zoho Desk MCP server is compatible with any MCP client including Claude Desktop, Cursor, and other Model Context Protocol implementations.

Customer Relations

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Tools From This Provider (35)

Zoho Desk List Accessible Organizations

List organizations your account can access in Zoho Desk. Use this when you need a view of all organizations you can directly interact with. Provides a list including organization IDs and names.

Zoho Desk Fetch Agent

Retrieve details of a specific agent by 'agent_id'. Use this when you need to access or verify the information of a single agent within your organization. Returns agent details such as name, email,...

Zoho Desk Fetch Agent Details By Id

Fetch detailed information about one or multiple agents using their 'agent_id'. Use this for in-depth review of specific agent profiles. Returns agent data including contact info and job details.

Zoho Desk List All Organizations

Retrieve a list of all organizations in your Zoho Desk account. Use this to view and manage multiple organizations simultaneously. Returns an array of organizations with details like name and...

Zoho Desk Fetch Call

Retrieve detailed information about a specific customer support call using the call's unique call_id. Use this tool when you need insights into individual call records for analysis or customer...

Zoho Desk List Channels

Access all the channels your customer service supports, such as email, chat, and phone. Ideal for understanding and optimizing multi-channel support strategies. Returns channel identifiers and...

Zoho Desk List Dashboard Created Tickets

Fetch a list of all tickets created within your Zoho Desk dashboard. Ideal for obtaining an overview of new customer issues logged within a specific period. Provides ticket IDs, creation dates, and...

Zoho Desk List Dashboard Onhold Tickets

Retrieve a list of tickets currently on hold from your dashboard to prioritize follow-ups and resolutions. Useful for monitoring pending issues and managing support workflow efficiently. Returns...

Zoho Desk Fetch Get Latest Thread

Fetch the most recent thread from a specified ticket to quickly view the latest customer interaction. Handy for staying updated on evolving ticket statuses. Needs 'ticket_id' and returns the latest...

Zoho Desk List List Accounts

Access a list of business accounts managed within Zoho Desk. Essential for organizing account-based service management. Provides account details including names, IDs, and associated contracts.

Zoho Desk List List Agents

List all agents within your Zoho Desk environment. Use this to get an overview of all current agents on your team. Returns agent profiles including basic details like IDs and roles.

Zoho Desk List List All Threads

Retrieve all conversation threads for a specific support ticket. Use this to review the entire interaction history with a customer. Requires 'ticket_id' and returns thread details like message...

Zoho Desk List List Articles

Fetch a collection of knowledge base articles available in Zoho Desk. Ideal for accessing and managing informative content for customer support. Returns article details including title, ID, and...

Zoho Desk Fetch List Attachments

Fetch attachments related to a specific product by providing its product ID. Useful for retrieving all files and documents associated with a product for detailed reviews. Returns details such as...

Zoho Desk Fetch List Call Comments

Access comments associated with a particular call by specifying the unique call_id. Use this tool to review feedback or notes left by agents during the call for quality assurance or training...

Zoho Desk List List Calls

Retrieve a list of call records from your Zoho Desk account. Use this tool to analyze and manage communications with customers. Returns call details such as caller ID, duration, and recording...

Zoho Desk List List Contacts

Get a comprehensive list of all customer contacts in Zoho Desk. Useful for managing customer information and data analysis. Returns contact information such as names, emails, and associated tickets.

Zoho Desk List List Contracts

Fetch all service contracts related to a specific account. Ideal for tracking contract lifecycles and obligations. Requires 'account_id' and returns contract information such as terms and renewal...

Zoho Desk List List Departments

Retrieve a list of all service departments in your Zoho Desk setup. Use this to organize and analyze department-specific workflows and allocations. Returns department details like name and ID,...

Zoho Desk List List Events

Retrieve a list of events recorded in Zoho Desk. Use this to track activities and manage schedules related to customer support. Returns detailed information about each event, including event name,...

Zoho Desk List List Products

Retrieve a complete list of products in your Zoho Desk account. Use this tool to get an overview of all products you handle in customer service operations. It returns details about each product, such...

Zoho Desk List List Roles

Get a list of all roles within your Zoho Desk setup. Use this to manage or review role assignments and permissions. Returns roles along with detailed hierarchies and privileges.

Zoho Desk List List Tasks

List all tasks assigned within Zoho Desk to help maintain operational efficiency. Perfect for task management and delegation. Returns task details like due dates, assignees, and priority levels.

Zoho Desk List List Tickets

List all support tickets currently managed in Zoho Desk. Use this to oversee ongoing issues and manage workload. Returns comprehensive ticket details including status, priority, and customer...

Zoho Desk List List User Groups

List all groups a specific user is part of by using their unique user_id. Use this tool to gain insights into team assignments and group memberships for managing resources and permissions...

Zoho Desk List List Users

Retrieve a list of all users registered in your Zoho Desk account. Useful for managing user accounts and permissions within the customer service team. Returns user profiles including IDs, roles, and...

Zoho Desk List Modules

List all organizational modules configured in your Zoho Desk account. Use this tool to view available modules, helping manage and tailor your customer service operations. Returns module names, IDs,...

Zoho Desk Fetch Organization

Retrieve information about a specific organization using the 'organization_id'. Use this when you need detailed data about a single organization in your Zoho Desk account. Returns organization...

Zoho Desk Fetch Product

Retrieve detailed information about a specific product using its product ID. Ideal for getting full product specs when handling inquiries or updates. Returns product attributes such as name,...

Zoho Desk List Profiles

Retrieve all available profiles in Zoho Desk. Use this to understand role configurations and defined permissions. Returns a list of profiles with associated role details.

Zoho Desk Fetch Task Attachments

Fetch all attachments linked to a specific task by using the task ID. Use this tool to review all associated documents or files related to a task. Returns details about each attachment, including...

Zoho Desk Fetch Team Members

Fetch details of members in a specific team using the 'team_id'. Use this to manage or review team compositions. Returns a list of team members with detailed profiles such as names and roles.

Zoho Desk List Teams

List all teams in your Zoho Desk account. Use this to organize or review team structures and their members. Provides an overview of teams, including IDs and member count.

Zoho Desk List Ticket Activities

Get a list of activities associated with a specific ticket by providing the ticket ID. Use this to monitor and review all interactions and actions taken on a ticket. Returns activity details...

Zoho Desk List Webhooks

Retrieve all configured webhooks within your Zoho Desk instance. Use this to audit or update real-time data integrations and alerts. Returns webhook specifics like URLs and trigger events.

Related Bundles (1)

Zoho Desk Tools

Customer Relations

Zoho Desk is a customer service software that helps businesses manage customer support requests across multiple channels, streamline operations, and improve customer interactions. Use it to organize...

Provider Information

CategoryCustomer Relations

Auth TypeOAUTH2

AddedOctober 29, 2025

UpdatedNovember 3, 2025

Used By Tools

35

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