Instatus

Instatus provides operational status monitoring for businesses, enabling users to track and report the real-time status of services. Use it to communicate uptime, downtimes, and maintenance updates to customers.

Data Model

• Status Pages — public status pages; parent for incidents, maintenances, metrics, components, subscribers.
• User — account user.
• Incidents — active or past incidents; have updates (timeline entries).
• Maintenances — scheduled maintenance; have updates.
• Incident/Maintenance Updates — timeline updates for incidents or maintenances.
• Metrics — uptime or custom metrics displayed on the page.
• Page Components — components (e.g. status, metrics) on the page.
• Subscribers — subscribers to status updates.
• Team — team members with page access.
• Templates — page templates.

Gotchas

• Hierarchy: Incidents, maintenances, metrics, and components are scoped to a status page; fetch page first.
• Updates: Incident and maintenance updates require the parent object ID and update ID; two-step fetch.