Freshchat is a messaging platform that enables businesses to communicate with their customers through chat, providing tools for real-time support and engagement. It is used to enhance customer interactions and improve customer support efficiency.
This MCP server bundle is compatible with any MCP client including Claude Desktop, Cursor, and other Model Context Protocol implementations.
Access all conversation properties and field definitions in your Freshchat service. Useful for configuring fields or understanding conversation metada...
Access a list of roles defined in your Freshchat account. Ideal for role management and permissions review. Returns role names, descriptions, and perm...
Get messages from a specific conversation by conversation_id. Use this when you need a message-by-message view of a chat session. Returns message cont...
List all users interacting with your Freshchat platform. Ideal for managing and engaging with users real-time. Returns user details including ID, name...
Fetch conversations for a specific user indicated by user_id. Useful for reviewing or managing the user's conversation history. Returns conversation d...
Enumerate all agents available in your Freshchat organization. Use this to manage agent assignments or monitor availability. Returns agent information...
Retrieve configuration settings of your Freshchat account. Useful for understanding account-wide configurations and settings. Returns details like acc...
Retrieve detailed information for a specific conversation using conversation_id. Ideal for monitoring or analyzing a particular interaction. Returns c...
Retrieve lists of groups within your Freshchat setup. Useful for organizing agents and managing group-specific engagements. Returns group names, IDs, ...
Connect this Freshchat Tools MCP server to any MCP client in minutes
Compatible with Claude Desktop, Cursor, and all Model Context Protocol clients
Model Context Protocol lets AI tools call external capabilities securely through a single URL. This bundle groups tools behind an MCP endpoint that many clients can use.
Skip the manual setup! Use the .mcpb file format for one-click installation. Check the Claude Desktop tab for setup instructions.
Select ChatGPT, Cursor, Claude Code, or another tab for copy-paste config.