All Providers/Messaging & Communication/Freshchat

Freshchat

Freshchat is a messaging platform that enables businesses to communicate with their customers through chat, providing tools for real-time support and engagement. It is used to enhance customer interactions and improve customer support efficiency.

This Freshchat MCP server is compatible with any MCP client including Claude Desktop, Cursor, and other Model Context Protocol implementations.

Messaging & Communication

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Tools From This Provider (10)

Freshchat List Account

Retrieve configuration settings of your Freshchat account. Useful for understanding account-wide configurations and settings. Returns details like account ID, name, and various configuration...

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Freshchat List Agents

Enumerate all agents available in your Freshchat organization. Use this to manage agent assignments or monitor availability. Returns agent information such as names, IDs, and roles.

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Freshchat List Channels

List all communication channels in your Freshchat account. Use this to configure or modify channel settings. Returns channel identifiers, types, and current configurations.

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Freshchat Fetch Conversations

Retrieve detailed information for a specific conversation using conversation_id. Ideal for monitoring or analyzing a particular interaction. Returns conversation specifics like messages,...

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Freshchat Fetch Conversations Messages

Get messages from a specific conversation by conversation_id. Use this when you need a message-by-message view of a chat session. Returns message content, sender information, and timestamps. Specify...

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Freshchat List Conversations Properties

Access all conversation properties and field definitions in your Freshchat service. Useful for configuring fields or understanding conversation metadata. Returns property details and metadata...

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Freshchat List Groups

Retrieve lists of groups within your Freshchat setup. Useful for organizing agents and managing group-specific engagements. Returns group names, IDs, and associated agent lists.

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Freshchat List Roles

Access a list of roles defined in your Freshchat account. Ideal for role management and permissions review. Returns role names, descriptions, and permission levels.

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Freshchat List Users

List all users interacting with your Freshchat platform. Ideal for managing and engaging with users real-time. Returns user details including ID, name, and status.

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Freshchat List Users Conversations

Fetch conversations for a specific user indicated by user_id. Useful for reviewing or managing the user's conversation history. Returns conversation data such as conversation IDs and timestamps. Use...

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